:root{--background:#f4f8f7;--surface:#ffffff;--surface-soft:#ecf7f5;--ink:#10201e;--muted:#62736f;--line:#d7e4e1;--primary:#0f7f73;--primary-strong:#07594f;--warn:#b45309;--danger:#b91c1c;--success:#15803d;--radius:8px;--shadow:0 16px 40px rgba(20,33,31,0.08)}*{box-sizing:border-box}body,html{min-height:100%}body{margin:0;background:radial-gradient(circle at top left,rgba(15,127,115,.09),transparent 34rem),var(--background);color:var(--ink);font-family:Arial,Helvetica,sans-serif}body,button,input,textarea{letter-spacing:0}.sr-only{position:absolute;width:1px;height:1px;padding:0;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.eyebrow{margin:0;color:var(--muted);font-size:13px;font-weight:900;letter-spacing:0;text-transform:uppercase}.booking-shell{width:min(1220px,calc(100vw - 32px));min-height:100dvh;margin:0 auto;padding:24px 0 36px}.booking-hero{display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:end;grid-gap:18px;gap:18px;margin-bottom:18px}.booking-hero-copy{display:grid;grid-gap:6px;gap:6px}.booking-hero h1{margin:0;font-size:clamp(34px,6vw,56px);line-height:1}.booking-hero p:last-child,.ops-hero p{max-width:720px;margin:0;color:var(--muted);font-size:17px;line-height:1.45}.booking-hero-badge{min-height:44px;display:inline-flex;align-items:center;gap:9px;border:1px solid rgba(15,118,110,.2);border-radius:var(--radius);background:var(--surface-soft);color:var(--primary-strong);padding:10px 13px;font-weight:850}.booking-mobile-tabs{display:none}.booking-workspace{min-height:720px;display:grid;grid-template-columns:minmax(0,.96fr) minmax(420px,1.04fr);grid-gap:16px;gap:16px}.booking-chat-panel,.booking-draft-panel{min-width:0;border:1px solid var(--line);border-radius:var(--radius);background:rgba(255,255,255,.94);box-shadow:var(--shadow)}.booking-chat-panel{min-height:640px;display:grid;grid-template-rows:auto minmax(0,1fr) auto auto;padding:18px}.booking-draft-header,.booking-panel-heading{display:flex;align-items:flex-start;gap:10px}.booking-panel-heading{margin-bottom:14px}.booking-draft-header{justify-content:space-between}.booking-panel-heading>svg{flex:0 0 auto;margin-top:3px;color:var(--primary-strong)}.booking-draft-header h2,.booking-panel-heading h2{margin:0;font-size:20px}.booking-panel-heading p{margin:4px 0 0;color:var(--muted);font-size:14px;line-height:1.4}.booking-messages{min-height:0;display:flex;flex-direction:column;gap:10px;overflow-y:auto;padding:6px 2px 14px}.booking-message{max-width:88%;border:1px solid var(--line);border-radius:var(--radius);padding:10px 12px;color:var(--ink);font-size:15px;line-height:1.45;overflow-wrap:anywhere}.booking-message.customer{align-self:flex-end;border-color:rgba(15,118,110,.26);background:var(--primary);color:white}.booking-message.assistant{align-self:flex-start;background:var(--surface-soft)}.booking-message.loading{display:inline-flex;align-items:center;gap:8px}.spinner{animation:spin .85s linear infinite}.booking-chip-row{display:flex;flex-wrap:wrap;gap:8px;padding-top:12px;border-top:1px solid var(--line)}.booking-chip-row button{min-height:38px;border:1px solid rgba(15,118,110,.18);border-radius:999px;background:#f8fbfa;color:var(--primary-strong);cursor:pointer;font-size:14px;font-weight:780;padding:8px 12px}.booking-input-row{display:grid;grid-template-columns:minmax(0,1fr) auto;grid-gap:10px;gap:10px;padding-top:12px}.booking-input-row textarea{width:100%;min-height:64px;max-height:160px;border:1px solid var(--line);border-radius:var(--radius);background:#fbfcfe;color:var(--ink);font:inherit;font-size:16px;resize:vertical;padding:12px}.booking-confirm-button,.booking-input-row button{min-height:48px;display:inline-flex;align-items:center;justify-content:center;gap:8px;border:1px solid var(--primary);border-radius:var(--radius);background:var(--primary);color:white;cursor:pointer;font:inherit;font-weight:850;padding:11px 15px}.booking-confirm-button:disabled,.booking-input-row button:disabled{cursor:not-allowed;opacity:.56}.booking-draft-panel{position:-webkit-sticky;position:sticky;top:18px;align-self:start;display:grid;grid-gap:14px;gap:14px;padding:18px}.booking-status{min-height:36px;display:inline-flex;align-items:center;gap:7px;border:1px solid rgba(180,83,9,.28);border-radius:999px;background:rgba(180,83,9,.1);color:var(--warn);font-size:13px;font-weight:850;padding:7px 10px;white-space:nowrap}.booking-status.pending_quote,.booking-status.sent_to_ops{border-color:rgba(21,128,61,.24);background:rgba(21,128,61,.1);color:var(--success)}.booking-mobile-progress{display:none}.booking-alert{display:flex;align-items:flex-start;gap:8px;border:1px solid var(--line);border-radius:var(--radius);padding:10px 12px;color:var(--muted);font-size:14px;font-weight:750}.booking-alert.warn{border-color:rgba(180,83,9,.26);background:rgba(180,83,9,.08);color:var(--warn)}.booking-alert.danger{border-color:rgba(185,28,28,.24);background:rgba(185,28,28,.08);color:var(--danger)}.booking-alert.success{border-color:rgba(21,128,61,.24);background:rgba(21,128,61,.1);color:var(--success)}.booking-draft-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:11px;gap:11px}.booking-draft-field{display:grid;grid-gap:6px;gap:6px}.booking-draft-field.span-2{grid-column:1/-1}.booking-base-fee span,.booking-draft-field 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h1{margin:0;font-size:clamp(32px,5vw,52px);line-height:1}.customer-booking-list{display:grid;grid-gap:12px;gap:12px}.customer-booking-card{position:relative;display:grid;grid-template-columns:minmax(0,1fr) auto;grid-gap:16px;gap:16px;border:1px solid var(--line);border-radius:var(--radius);background:var(--surface);box-shadow:var(--shadow);padding:16px}.customer-booking-main{min-width:0;display:grid;grid-gap:5px;gap:5px}.customer-booking-main span{color:var(--primary-strong);font-size:13px;font-weight:900}.customer-booking-main h2{margin:0;font-size:18px;overflow-wrap:anywhere}.customer-booking-main p,.customer-booking-main small{margin:0;color:var(--muted);font-size:14px}.customer-booking-actions{display:grid;grid-template-columns:repeat(2,minmax(132px,1fr));grid-gap:8px;gap:8px;align-self:center}.customer-booking-actions button{min-height:38px;display:inline-flex;align-items:center;justify-content:center;gap:7px;border:1px solid rgba(15,118,110,.18);border-radius:var(--radius);background:#f8fbfa;color:var(--primary-strong);cursor:pointer;font-weight:800;padding:8px 10px}.customer-booking-status{position:absolute;top:12px;right:12px;display:inline-flex;align-items:center;gap:6px;color:var(--success);font-size:12px;font-weight:900}.empty-panel{border:1px solid var(--line);border-radius:var(--radius);background:var(--surface);padding:22px}.empty-panel h2{margin:0 0 6px}.empty-panel p{margin:0;color:var(--muted)}@media (max-width:980px){.booking-shell{padding-bottom:24px}.booking-mobile-tabs{position:-webkit-sticky;position:sticky;top:0;z-index:25;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:6px;gap:6px;margin-bottom:12px;border:1px solid rgba(15,118,110,.18);border-radius:var(--radius);background:rgba(255,255,255,.94);box-shadow:0 12px 30px rgba(20,33,31,.12);padding:6px;-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px)}.booking-mobile-tabs button{min-height:44px;border:1px 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p{font-size:13px;line-height:1.35}.booking-messages{max-height:230px;overflow-y:auto}.booking-message{max-width:96%;font-size:14px}.booking-chip-row{gap:7px;padding-top:10px}.booking-chip-row button{min-height:36px;font-size:13px;padding:7px 10px}.booking-draft-grid,.booking-draft-header,.booking-input-row,.customer-booking-actions{grid-template-columns:1fr}.booking-input-row button{width:100%}.booking-input-row textarea{min-height:92px}.booking-draft-field.span-2{grid-column:auto}}@keyframes spin{to{transform:rotate(1turn)}}